How do I cancel?
Cancellation Policy, Refund Policy, Refund
Cancellations made more than 48 hours before your scheduled game are fully refundable. Cancellations within 48 hours are non-refundable. Your chosen time slot is reserved exclusively for your private experience and is unavailable to others. For booking changes, please see our rescheduling policy.
If you have an event planned with our events team, please reach out to them in the same means you booked to cancel or reschedule.